Delivery Information

 

Production Time

At High Voltage Experimental, we specialize in quality custom-made equipment. Normally, we require 1-3 days for production before dispatching your items. During periods of high order volume, we may need additional time to stock up from our suppliers. This could result in extra production time, typically not exceeding one week.
 

Public Holidays

Our operations pause during public holidays, leading to potential delays around times like Christmas and Easter. We thank you for your patience and understanding during these periods.
 

Shipping Options and Delivery Times

1. Tracked Parcel via Ordinary Postal Service:

Delivery Time: Usually 1-2 weeks, varying by location. This option provides tracking for your shipment.

2. Express Shipping with UPS:

Delivery Time: Between 1 - 7 days, based on the service chosen at checkout. UPS often offers a quicker and more cost-effective solution, and we recommend it for timely delivery. Please note that all UPS shipments require a signature by default. If you prefer not to have a signature required, please specify this in the order comments. However, be aware that parcels lost between delivery and your retrieval will be your responsibility.
 

UPS Pick-up Point

Should you be unavailable when UPS attempts delivery, they generally leave parcels at a nearby pick-up point for your convenience.
 

Sales Tax and International Orders

Orders within Norway include sales tax. For orders outside Norway, taxes are determined by the destination country and are the responsibility of the customer. Please familiarize yourself with your local import taxes and duties.

To expedite customs processing, we recommend providing your Tax Identification Number during checkout. For businesses, please provide your company’s tax registration number to prevent delays.
 

Your Responsibility

Please ensure accuracy in your shipping details and be aware of your local tax obligations regarding imported goods.
 

Questions or Assistance Needed?

If you have any questions about our delivery process or need help with your order, feel free to contact us.